ISO 20000-1 Certification, also known as ISO/IEC 20000-1 Certification, is an internationally recognized standard for IT Service Management System, also called ITSMS Certification or Service Management System Certification. ISO/IEC 20000-1:2018 specifies requirements to establish, implement, maintain and continually improve a service management system, including the planning, design, transition, delivery and improvement of services to meet service requirements and deliver value.
In today’s digital business environment, every organization depends on reliable IT services, technical support, cloud systems, software platforms, helpdesk support, server management, data center services,…
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ISO 20000-1 Certification, also known as ISO/IEC 20000-1 Certification, is an internationally recognized standard for IT Service Management System, also called ITSMS Certification or Service Management System Certification. ISO/IEC 20000-1:2018 specifies requirements to establish, implement, maintain and continually improve a service management system, including the planning, design, transition, delivery and improvement of services to meet service requirements and deliver value.
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ISO 20000-1 Certification is highly useful for IT companies, software development firms, web development agencies, app development companies, cloud service providers, data centers, BPO companies, call centers, telecom companies, IT infrastructure companies, managed service providers, SaaS companies, fintech companies, cybersecurity service providers, technical support companies and organizations that provide internal or external IT services. The standard provides a systematic approach to plan, implement, operate, review, maintain and improve an IT service management system.
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